| Q1. |
Which OS can the WinDisc
operate on? |
| A1. |
The WinDisc can be operated on
the following OS; Windows 98, Windows 98 SE, Windows ME,
Windows 2000, Windows XP, Mac 9.0 or above and Linux
2.4.0 or above. |
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| Q2. |
What OS will the WinDisc
NOT
support? |
| A2. |
The WinDisc will not support
MS-DOS, Windows 95 and Windows NT, these operating
systems does not support USB devices. |
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|
| Q3. |
Do I need to turn the computer
off when installing my WinDisc? |
| A3. |
No, the WinDisc is a hot plug
and play device. You can install it anytime you want,
even with the computer on. |
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|
| Q4. |
The system cannot detect
WinDisc. What should I do? |
| A4. |
If you are using Windows 98 /
Windows ME / Windows 2000 / Windows XP, make sure the
USB Controller function is enabled in the BIOS, and
Windows has detected the USB port(s) successfully.
If you are using Windows 98, be sure to install the
drivers for the WinDisc. The drivers can be found at http://www.WinDisc.com/
If
you still have problem setting up the WinDisc, then
contact one of our Technical Support . |
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|
| Q5. |
What does the mean about the LED
flashing on the WinDisc? |
| A5. |
When the LED is flashing, that
indicates the Drive is in use and data is transferring
between the WinDisc and host machine. (Cautions!!
Don’t pull out WinDisc at this moment, the data will
be lost and possible will cause system down)
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|
| Q6. |
Is it safe to remove the
WinDisc while files is being transferred? |
| A6. |
No, when the light is flashing
it means data transfer is taking place, do not remove
the WinDisc as it may result in lost of file/data, or
even damage the WinDisc. |
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|
| Q7. |
The virus can infect the
WinDisc. How can I prevent it? |
| A7. |
The WinDisc is just like a
hard drive, it can get virus via any files that you save
onto it. Therefore anti-virus software is
recommended. |
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|
| Q8. |
Does the WinDisc have a write
protection function? |
| A8. |
Yes, it has a write protection
switch on the rear side of the WinDisc. When the
switch is opened, the data can be read and written
from/to the WinDisc, when it is closed, the data can
only be read but cannot be written/delete to the WinDisc. |
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|
| Q9. |
Can the WinDisc be used as a
boot disk? |
| A9. |
Yes, the WinDisc can be used
as a boot disk. If you want to use this function, first
step to make sure the USB-ZIP or USB-HDD function is
enabled in the BIOS, and use UMSD tool to setup it.
(More detail steps to see User's Manual) |
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|
| Q10. |
Does the WinDisc have a
security feature? |
| A10. |
Yes, the WinDisc has a
security feature to allow users to enter the Password
for access the Security area of WinDisc..
|
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|
| Q11. |
Has the WinDisc a data-sharing
feature in a networking environment? |
| A11. |
Yes, the data can be shared in a
networking environment, as long as the host machine
enables the share function for the WinDisc. |
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|
| Q12. |
If I have more than one
WinDisc, do I need to repeat the setup of the devices
in Win98? |
| A12. |
No, one time setup is
sufficient |
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|
| Q13. |
Can ScanDisk be used with the
WinDisc? |
| A13. |
Yes, ScanDisk can be used with
the WinDisc |
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|
| Q14. |
Can the WinDisc be formatted?
How? |
| A14. |
Yes, the WinDisc can be
formatted under Windows 98, Windows ME , Windows 2000
and Windows XP using normal formatting
function. |
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|
| Q15. |
What utilities can I use to
low-level format my WinDisc? |
| A15. |
UMSD23l.exe , it is found in the
Utility CD or can be downloaded from the website:
http://www.WinDisc.com/ |
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|
| Q16. |
If I want to read my WinDisc
on another Win98 PC and the driver is not with me, how
do I do? |
| A16. |
You can download Win98 Driver
from the website: http://www.WinDisc.com/ |
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|
| Q17. |
Can I format my WinDisc
in NTFS? |
| A17. |
Yes you can. Just be aware that
when you format your WinDisc with NTFS, you will lose
a portion of your
WinDisc memory to the format
files that NTFS uses. For example, on an 8MB WinDisc,
you may lose more than 1MB to the files that NTFS will
place on your WinDisc. Or on an 128MB WinDisc, you
may lose up to 8MB to NTFS files. Before formatting, be
sure that you are willing to lose this space to NTFS. |
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|
| Q18. |
What precautions should be taken
while using the WinDisc? |
| A18. |
Wait for a few seconds upon
inserting and removing of the WinDisc, to give time to
the operating system to recognize the WinDisc. Avoid
removing immediately after inserting the WinDisc or
performing repetitive insertions /
removals. |
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|
| Q19. |
When an application such as Word
that is stored in WinDisc is running, what happen if I
pull the Pen Drive out? |
| A19. |
If an application is running and
you pull out the WinDisc, the computer screen will go
blank. Just press the "Esc" key to return to normal. But
the Word file is lost or damaged and you should delete
it at once. |
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|
| Q20. |
What kind of data can be stored
on the WinDisc? |
| A20. |
You can save any type of files
on the WinDisc, whether they are text, graphic,
program, music or multimedia files. |
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|
| Q21. |
What should I do if the
ShowDirve comes in contact with water? |
| A21. |
The WinDisc should be
thoroughly dried before attempting to use it again.
Water may otherwise cause a short circuit when inserted
into the USB port thus causing damage to the internal
circuitry of the WinDisc. If the WinDisc has ceased
functioning after damage such as this, please contact
our technician. |
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|
| Q22. |
If I accidentally erase my data
on my WinDisc, can I call back this data? |
| A22. |
No, you don’t. Because the
WinDisc acts just like a normal hard drive, once data
is erased from it, that data is permanently
lost. |
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|
| Q23. |
My WinDisc has bad blocks, how
can I get it fixed? |
| A23. |
You can use this UMSD23.exe
utility to recover the device. It will make the device
back to its initial status. However, if there are some
bad blocks in the flash memory, after you run this
utility with scan option, its size maybe less than its
initial size and data on the WinDisc will be
lost. |
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|
| Q24. |
When I plug in my WinDisc
using Windows 2000, the system does not find a driver
and the hardware wizard pops up, what do I
do? |
| A24. |
Sometimes, when installing or
upgrading Windows 2000, the usbstor.inf file becomes
corrupted. The usbstor.inf file automatically links
between USB storage devices and the Windows' USB mass
storage class driver. To restore this file, do the
following:
1) Enable your system to view hidden files
2) Go in your Winnt\INF folder
3) Find the
usbstor.inf file, make a copy of it (preferably name it
usbstor.inf.bac) and put it in a safe. |
